JD.com is a leading Chinese online retailer. The company uses its website and mobile applications. Through the online platform, JD.com provides its customers with an interface, a search engine, and customized products descriptions and recommendations. The highly advanced, but user-friendly online platform has made JD.com the choice e-commerce retailer for most shoppers.
The entry of JD.com into the Chinese market in 2004 ushered in a period of significant change in the conduct of online retail business. The company came up with an innovative model, which gave its clients a whole new and exciting experience. In short, JD.com has made shopping enjoyable more than ever before.
The most exciting features of the company’s online platform include a robust customer relationship management system, supplier interface, supply chain management system and the warehouse management system. The customer relationship system tracks a customer’s important information like order and payment history, outstanding orders, customer preferences, and settings. The supplier interface supports important information like inventory checking, data analytics, and order tracking. The supply chain management system applies to inventory reallocation, supplier management, and inventory reallocation. The warehouse management system comprises the pick-and-pack, cross-docking, and sorting functions.
One of the notable components of the warehouse management system is the delivery management system. Through the system, JD.com has earned a name in the quick and accurate delivery of goods to the customers. The company operates a robust logistics network, which guarantees same day delivery. The system serves more than 5,370 delivery points and pick up centers in 2,350 counties and 70 cities across China.
The SEAL Awards has recognized JD’s contribution to social innovation and development. This year, The SEAL Awards foundation has announced Jingdong as the 2018 SEAL Business Sustainability Award winners. The award was recognition of the company’s commitment to sustainable growth, environmental development, and leadership. Winning this award is a confirmation that JD is a globally sustainable company. In receiving the award, JD has joined the ranks of the world’s most reputable brands like Impossible Foods, Patagonia, Nike, Seventh Generation, and Samsung.
During the announcement, JD’s head of corporate social responsibility, Libo Ma said that the company felt much honored to receive the award. He also expressed his happiness that the company has joined other leaders in corporate sustainability.
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