Talkspace is an online consulting, psychology, and therapeutic company headquartered in New York, United States. Founded in 2012 by Oren Frank and Roni Frank, Talkspace is privately owned and offers confidential and professional online therapy services from qualified therapists. Since its establishment, the company has received different customer reviews, which entail both the benefits and the accompanying detriments. From the past and present users of Talkspace, they highlighted their experience with the company covering both the advantages and disadvantages.
From customer reviews, Talkspace offers excellent services provided at flexible hours and serves patients whenever they are, any time at the comfort of their home. Similarly, it has been categorized as the leading online therapy company offering excellent learning experiences. Therapists are quickly accessed with immediate prescription of medicines needed for the benefit of treating mental health problems. Another benefit highlighted by users was the elimination of the need to visit the facility to receive face to face counseling services. Read article at iamtrillyoga.com.
The prices are also affordable and flexible with three payment plans of messaging, audio, and video online therapy. Besides, it can be accessed from both desktop and mobile devices while the Talkspace mobile app is compatible with both Android and iOS. The counselors are certified and cover a full area of specialties. The conversations are kept private and confidential with Talkspace ensuring tight security on all chat records. According to customer reviews, Talkspace has multiple benefits when compared to the accompanying limitations.
Some limitations highlighted by the users range from both service delivery and the management. As such, some of the disadvantages highlighted include the support team being low and the record privacy being threatened. However, Talkspace offers robust online therapy services primarily benefiting on accessibility and affordability and has supported thousands of patients suffering from mental health problems. With unlimited access to the platform, experienced therapists have served over three million people since its establishment and at affordable rates.